# GDPR Compliance

**Effective Date:** July 2026

## Our Commitment

At Platinum Technologies, protecting personal data is a fundamental part of how we do business. We are committed to processing personal information responsibly, transparently, and in accordance with the European Union General Data Protection Regulation (GDPR) and other applicable privacy laws.

We collect only the information necessary to provide our products, services, technical support, and customer communication. Personal information is never sold or shared for unrelated marketing purposes.

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## 1. Information We Collect

Depending on your interaction with Platinum Technologies, we may collect:

- Name and company information
- Email address and telephone number
- Business address
- Product enquiries and quotations
- Order and warranty information
- Technical support requests
- Website usage information, including cookies and IP address
- Communication preferences

We collect personal data only when it is relevant to providing our products and services.

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## 2. Why We Process Personal Data

Your information may be used to:

- Respond to enquiries
- Prepare quotations and process orders
- Deliver products and services
- Provide technical support
- Manage warranty and after-sales service
- Improve our website and customer experience
- Meet legal and regulatory obligations
- Send marketing communications where consent has been provided

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## 3. Legal Basis for Processing

We process personal information only where permitted by applicable law. Depending on the circumstances, processing is based on one or more of the following legal grounds:

- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Your explicit consent

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## 4. Your GDPR Rights

In accordance with the GDPR, you have the right to:

- Access your personal data
- Correct inaccurate or incomplete information
- Request deletion where applicable
- Restrict certain types of processing
- Object to processing based on legitimate interests
- Receive your personal data in a portable format
- Withdraw consent at any time
- Request human review of automated decisions where applicable

We are committed to responding to privacy requests within the timeframes required by applicable law.

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## 5. Data Retention

Personal information is retained only for as long as necessary to fulfill contractual, legal, operational, and customer service obligations.

When personal data is no longer required, it is securely deleted or anonymized using appropriate procedures.

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## 6. International Data Transfers

Where personal information is transferred outside the European Economic Area (EEA), Platinum Technologies applies appropriate safeguards in accordance with applicable data protection legislation to ensure your information remains protected.

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## 7. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

Our security practices are regularly reviewed to help maintain the confidentiality, integrity, and availability of personal data.

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## 8. Cookies

Our website uses cookies to improve functionality, analyze website performance, and enhance user experience.

For detailed information about the cookies we use and how you can manage your preferences, please refer to our Cookie Policy.

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## 9. Policy Updates

This GDPR Compliance Statement may be updated periodically to reflect changes in legislation, technology, or our business operations.

The most recent version will always be available on this website.

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# Contact

If you have any questions regarding this GDPR Compliance Statement or how Platinum Technologies processes personal data, please contact us.

**Platinum Technologies**

Email: privacy@platinum-technologies.com

Website: www.platinum-technologies.com

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*Last Updated: July 2026*