GDPR Compliance

At Platinum Technologies, protecting your personal data is one of our core responsibilities. We process personal information fairly, transparently, and in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Whether you contact us for product information, technical support, or business enquiries, we only collect the information necessary to provide our services and improve your experience.

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Data We Collect

Depending on how you interact with us, we may collect:

• Name and company information
• Email address and phone number
• Business address
• Order and warranty information
• Website usage data, including cookies and IP address
• Communication preferences

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Why We Use Your Information

Your information is used only for legitimate business purposes, including:

• Responding to enquiries
• Processing quotations and orders
• Providing technical support
• Managing warranties and service requests
• Improving our products and website
• Sending marketing communications only with your consent

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Legal Basis

We process personal data based on one or more of the following legal grounds:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Your consent

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Your Rights

Under the GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion where applicable
• Restrict or object to processing
• Withdraw consent at any time
• Receive your data in a portable format

Requests can be submitted by contacting our privacy team.

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Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss. Our security practices are continuously reviewed to help ensure the confidentiality and integrity of your data.

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International Transfers

Where personal data is transferred outside the European Economic Area (EEA), appropriate safeguards are applied in accordance with applicable data protection laws.

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Cookies

Our website uses cookies to improve functionality, analyze website performance, and enhance your browsing experience. Non-essential cookies are only activated with your consent.

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Policy Updates

This Privacy Statement may be updated from time to time to reflect legal, technical, or operational changes. The latest version will always be available on this website.

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Contact

For any questions regarding privacy or personal data, please contact:

Platinum Technologies

privacy@platinum-technologies.com

www.platinum-technologies.com